Privacy Policy
Effective Date: 1 June 2025
Last Updated: 20 June 2025
1. Introduction
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our educational services. We are committed to protecting your privacy and handling your data responsibly.
2. Data Controller Information
Company Name: Papps (Pty) Ltd
Address: 1130 Rekspring Street
Weltevredenpark
1709
Gauteng, South Africa
Email: paul@papps.co.za
Phone: _+27824993552
3. Information We Collect
3.1 Personal Information
We collect the following personal information:
Full name and contact details (email, phone number, address)
Payment information (billing address, payment method details)
Banking details (for referral reward payments, if applicable)
Age and educational background (if provided)
Account credentials (username, password)
Communication preferences
Referral information (referrer name and phone number, if you were referred)
3.2 Technical Information
We automatically collect:
IP address and location data
Device information (browser type, operating system)
Usage data (pages visited, time spent, features used)
Cookies and similar tracking technologies
3.3 Educational Data
We collect:
Learning progress and performance data
Assessment results and completion rates
Course preferences and feedback
Communication with instructors or support staff
3.4 Referral Program Data
If you participate in our referral program, we collect:
Names and contact details of people you refer
Referral tracking information to attribute successful conversions
Payment details for processing referral rewards
4. How We Use Your Information
4.1 Service Delivery
Provide access to educational content and lessons
Process payments and manage your account
Process referral program rewards and payments
Track learning progress and provide personalized recommendations
Communicate about your course and account status
4.2 Service Improvement
Analyze usage patterns to improve our services
Develop new features and educational content
Conduct research and analytics (in aggregated, anonymized form)
Track and analyze referral program effectiveness
4.3 Communication
Send course-related notifications and updates
Provide customer support and respond to inquiries
Send marketing communications (with your consent)
Notify you about referral program updates and reward payments
Comply with legal obligations and requests
4.4 Legal Compliance
Comply with applicable laws and regulations
Protect our rights and prevent fraud
Enforce our Terms & Conditions
5. Legal Basis for Processing (GDPR/POPIA Compliance)
We process your personal information based on:
Contract Performance: To fulfill our educational services agreement
Legitimate Interest: To improve services and prevent fraud
Consent: For marketing communications and optional features
Legal Obligation: To comply with applicable laws and regulations
6. Information Sharing and Disclosure
6.1 We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
6.2 Service Providers
We may share information with trusted service providers who help us operate our services:
Payment processors (for transaction processing and referral rewards)
Banking partners (for referral reward payments)
Cloud hosting providers (for data storage)
Email service providers (for communications)
Analytics providers (for service improvement)
Referral tracking services (to manage the referral program)
6.3 Legal Requirements
We may disclose information when required by law or to:
Comply with legal processes or government requests
Protect our rights, property, or safety
Investigate fraud or security issues
Enforce our Terms & Conditions
6.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
7. International Data Transfers
7.1 Cross-Border Transfers
If you are located outside South Africa, your information may be transferred to and processed in South Africa or other countries where our service providers operate.
7.2 Safeguards
We implement appropriate safeguards for international transfers, including:
Standard contractual clauses
Adequacy decisions where applicable
Other legally recognized transfer mechanisms
8. Data Security
8.1 Security Measures
We implement appropriate technical and organizational measures to protect your information:
Encryption of data in transit and at rest
Access controls and authentication
Regular security assessments and updates
Staff training on data protection
8.2 Data Breach Response
In the event of a security incident, we will:
Investigate and contain the breach
Notify relevant authorities as required by law
Inform affected users without undue delay
Take steps to prevent future incidents
9. Data Retention
9.1 Retention Periods
We retain your information for as long as necessary to:
Provide our services during your enrollment period
Process and track referral program rewards (up to 3 years after program participation)
Comply with legal obligations (typically 7 years for financial records)
Resolve disputes and enforce agreements
Fulfill legitimate business purposes
9.2 Deletion
After the retention period expires, we will securely delete or anonymize your personal information unless legally required to retain it.
10. Your Privacy Rights
10.1 Access and Portability
You have the right to:
Access your personal information we hold
Request a copy of your data in a portable format
Receive information about how we process your data
10.2 Correction and Completion
You can:
Update or correct inaccurate personal information
Complete incomplete data
Request updates to your communication preferences
10.3 Deletion and Restriction
You may request to:
Delete your personal information (subject to legal requirements)
Restrict processing in certain circumstances
Object to processing based on legitimate interests
10.4 Withdraw Consent
Where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of previous processing.
10.5 Exercising Your Rights
To exercise your privacy rights, contact us using the details in Section 15. We will respond within 30 days (or as required by applicable law).
11. Cookies and Tracking Technologies
11.1 Types of Cookies
We use:
Essential cookies: Required for basic website functionality
Performance cookies: Help us understand how you use our services
Functional cookies: Remember your preferences and settings
Marketing cookies: Deliver relevant advertisements (with consent)
11.2 Cookie Management
You can control cookies through your browser settings. Note that disabling certain cookies may affect service functionality.
12. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.
13. Marketing Communications
13.1 Opt-In
We will only send marketing communications with your explicit consent.
13.2 Opt-Out
You can unsubscribe from marketing communications at any time by:
Clicking the unsubscribe link in emails
Updating your account preferences
Contacting us directly
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will:
Post the updated policy on our website
Notify you of material changes via email or account notification
Obtain your consent for changes that materially affect your rights
15. Contact Information
15.1 Privacy Questions
For questions about this Privacy Policy or our privacy practices:
Email: [Insert Privacy Email]
Address: [Insert Address]
Phone: [Insert Phone Number]
15.2 Data Protection Officer
If required by applicable law, our Data Protection Officer can be reached at:
Email: [Insert DPO Email]
15.3 Supervisory Authority
If you are in the EU/EEA or South Africa, you have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal information in accordance with applicable law.
This Privacy Policy is designed to comply with GDPR, POPIA, and other applicable privacy laws. We recommend regular review to ensure continued compliance.
Terms & Conditions
Effective Date: 1 June 2025
Last Updated: 20 June 2025
1. Agreement to Terms
By accessing or using our educational services, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, you may not use our services.
2. Service Description
We provide educational lessons delivered over a 365-day period. The service includes access to learning materials, lessons, and related educational content as described in your enrollment package.
3. Payment Terms
3.1 Payment Schedule
Total course fee: R1,000 for 365 lessons
Payment 1: R550 due on Day 7 of enrollment
Payment 2: R225 due on Day 125 (Week 18)
Payment 3: R225 due on Day 275 (Week 39)
3.2 Payment Methods
We accept payments via [specify payment methods: bank transfer, credit card, etc.]. All payments must be made in South African Rand (ZAR) for local students or equivalent currency for international students at current exchange rates.
3.3 Late Payments
You have a 5-day grace period after each payment due date. If payment is not received within this grace period, your access to lessons will be suspended until payment is made in full.
3.4 Non-Refundable
All payments are non-refundable once lessons have commenced, except as required by applicable consumer protection laws.
4. Refer-a-Friend Program
4.1 Program Overview
We offer a refer-a-friend program where existing subscribers can earn cash rewards for successful referrals.
4.2 Reward Structure
You earn 25% of all subscription payments received from each person you refer
Rewards are calculated as R250 per referred subscriber (25% of R1,000 total subscription)
Payments are made to you as and when the referred subscriber makes their payments
There is no limit to the number of referrals you can make
4.3 Referral Process
Share information about our services with potential subscribers
The referred person must include your full name and phone number in the designated field on our registration form
The referred person must complete registration and make their first payment
You will receive 25% of each payment made by your referred subscriber
4.4 Referral Rewards Payment
Referral rewards are paid into your nominated account
You are responsible for providing accurate banking details for reward payments
Rewards are processed within 10 business days of receiving payment from your referred subscriber
You are responsible for any tax obligations arising from referral rewards
4.5 Program Terms
Referral rewards are only paid for legitimate referrals where the referred person genuinely enrolls
Self-referrals, fraudulent referrals, or gaming the system will result in forfeiture of rewards and possible account termination
We reserve the right to modify or terminate the referral program at any time with 30 days' notice
Disputes regarding referral attribution will be resolved at our sole discretion
5. User Responsibilities
5.1 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
5.2 Appropriate Use
You agree to use our services only for lawful educational purposes and not to:
Share, distribute, or resell course materials without permission
Attempt to hack, disrupt, or compromise our systems
Engage in any fraudulent or deceptive practices
Violate any applicable laws or regulations
Abuse the referral program through fraudulent or deceptive means
5.3 Technical Requirements
You are responsible for ensuring you have adequate internet connectivity and compatible devices to access our services.
6. Intellectual Property
All course materials, content, and related intellectual property remain our exclusive property or that of our licensors. You receive a limited, non-transferable license to use materials solely for personal educational purposes during your enrollment period.
7. Service Availability
6.1 Access Period
Course access is provided for 365 days from enrollment, subject to payment compliance.
6.2 Technical Maintenance
We reserve the right to temporarily suspend services for maintenance, updates, or technical issues. We will provide reasonable notice when possible.
6.3 No Guarantee of Uninterrupted Service
While we strive for reliable service, we do not guarantee uninterrupted access and are not liable for temporary service disruptions.
8. Limitation of Liability
7.1 Educational Outcomes
We do not guarantee specific educational outcomes or results from using our services.
7.2 Liability Limits
Our total liability to you for any claims arising from these terms or your use of our services shall not exceed the total amount you have paid for the course.
7.3 Excluded Damages
We are not liable for any indirect, incidental, consequential, or punitive damages, including lost profits or data.
9. Termination
8.1 Termination by You
You may terminate your enrollment at any time, but payments are non-refundable except as required by law.
8.2 Termination by Us
We may terminate your access for breach of these terms, non-payment, or violation of our policies. Termination does not relieve your payment obligations.
10. International Users
9.1 Compliance with Local Laws
International users are responsible for compliance with their local laws and regulations regarding online education and data privacy.
9.2 Currency and Taxes
International users may be subject to currency conversion fees and local taxes, which are not included in our pricing.
9.3 Export Controls
Our services may be subject to export control laws. You agree not to use our services in violation of any applicable export restrictions.
11. Privacy
Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your personal information.
12. Dispute Resolution
11.1 Governing Law
These terms are governed by the laws of South Africa, without regard to conflict of law principles.
11.2 Jurisdiction
Any disputes arising from these terms or your use of our services shall be resolved in the courts of South Africa.
11.3 Alternative Dispute Resolution
Before pursuing legal action, we encourage good-faith efforts to resolve disputes through direct communication or mediation.
13. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective upon posting on our website. Continued use of our services after changes constitutes acceptance of the new terms.
14. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
15. Contact Information
For questions about these Terms & Conditions, please contact us at:
Email: [Insert Email]
Address: [Insert Address]
Phone: [Insert Phone Number]
These Terms & Conditions constitute the entire agreement between you and us regarding your use of our educational services.